10xfilx respects your personal information and is committed to keeping it safe. This policy clearly outlines what data we collect, why we collect it, and how it is protected.
By using the 10xfilx website, you confirm that you have read and accepted this Privacy Policy. It applies to all registered members as well as visitors who simply browse the site.
We understand that people have concerns about sharing personal information on online platforms — and that's completely reasonable. That's why 10xfilx has written this policy in plain, straightforward language — no legal jargon, no fine print. What you read here is exactly what we do.
10xfilx only collects information that is strictly necessary to provide our services. Collecting data beyond that goes against our policy.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification |
| Contact Information | Mobile number, email address | Account & Notifications |
| Financial Information | BKash/Nagad number, transaction ID | Payment Processing |
| Usage Data | Gaming history, betting records | Service Improvement |
| Technical Information | IP address, browser type, device | Security & Fraud Prevention |
Keep in Mind: 10xfilx will never ask for your password or full payment PIN over the phone or by email. Anyone requesting this information is attempting to defraud you.
10xfilx uses your data only for specific, defined purposes. No information is ever used for anything beyond what has been authorised.
10xfilx does not sell your information to advertisers. Becoming a 10xfilx member does not mean your number gets passed to third-party marketers — we strictly prohibit that.
10xfilx uses industry-standard security technology to protect your data. Protection is enforced at every level to ensure that no unauthorized party can access your information.
How long we keep your data: Information for active accounts is retained for as long as the account remains open. After an account is closed, financial transaction records are kept as required by law. Other personal data can be deleted upon your request.
10xfilx does not sell your data. However, limited information may be shared with a small number of trusted partners necessary for operating our services — and always under strict contractual agreements.
To be clear: Your data is never sold or transferred to advertising companies, data brokers, or marketing firms. Doing so would be a direct violation of 10xfilx policy.
10xfilx uses cookies — as most websites do. Cookies are small files stored in your browser that help improve your experience on the site.
You can disable cookies through your browser settings, though doing so may affect how certain features on the site work. Disabling essential cookies may prevent you from staying logged in.
You have important rights over your personal data at 10xfilx. We respect these rights and are here to help you exercise them.
To find out what information we hold about you, submit a request to support.
If any details in your profile are incorrect, you can request a correction at any time.
After closing your account, you can request that any unnecessary personal data be deleted.
To stop receiving promotional SMS or emails, adjust your settings or let our support team know.
To exercise any of these rights, reach out to 10xfilx via live chat or email. We typically process requests within 7 business days.
10xfilx is strictly for users aged 18 and above. We do not knowingly collect or store personal data from anyone under the age of 18.
10xfilx may update this Privacy Policy as needed. Members will be notified of any significant changes via their registered mobile number or email.
You can easily check whether the policy has been recently updated by looking at the version number and date at the top of the page. Continued use of the site after an update constitutes acceptance of the revised policy.
Current Version: 2.4 | Last Updated: January 2026 | Next Review: July 2026
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to 10xfilx directly. We take every complaint seriously and always aim to respond in a timely manner.
Email: support@10xfilx.net
Live Chat: Help Center — Active 24/7
Average response time: up to 7 business days for privacy-related requests.
Protecting your data is non-negotiable for us. At 10xfilx, we believe that lasting trust is built on transparency and integrity.
Security is enforced at every level to keep your experience safe.
Every connection you make on 10xfilx is secured with bank-grade SSL/TLS encryption. The padlock icon in your browser is proof of that.
Your password is never stored in plain text — only in hashed form. This means no staff member can ever read your password.
Photos uploaded during the KYC process are stored in a secure, encrypted environment and used solely for verification purposes — nothing else.
10xfilx never sells your personal information or mobile number to third parties — doing so would be a direct violation of our policy.
10xfilx regularly undergoes third-party security audits and penetration testing to identify and fix vulnerabilities before they can be exploited.
You have full control — view, correct, unsubscribe from marketing, or request deletion. Just reach out to support.
Before sharing a name, phone number, or payment details anywhere online, most people ask themselves — will this information be safe? Could someone misuse it? We understand that concern for every person who comes to 10xfilx. That's why this policy is written in plain, straightforward language — no complexity, no confusion.
Opening an account at 10xfilx requires a mobile number or email along with some personal details. This is necessary for several reasons: first, to ensure the same person cannot create multiple accounts to claim bonus benefits; second, to confirm at the time of withdrawal that funds are going to the right person; and third, to protect you from someone else opening a fraudulent account in your name and withdrawing your money. Without this information, keeping your account truly secure simply isn't possible.
KYC verification at 10xfilx requires you to upload a photo of your NID or passport — we understand that may feel like a lot. But this process is actually there to protect you. Even if someone steals your password and tries to access your account, they won't be able to make a withdrawal without passing KYC, because the payment account must match the verified name on file. This information is stored on encrypted servers and used solely for verification purposes — it is never shared with advertisers or third parties.
10xfilx may occasionally send SMS messages to your number about bonuses or promotions. These messages come directly from 10xfilx only — never on behalf of any other company or advertiser. If you'd prefer not to receive them, turn off notifications in your account settings or let our support team know — we'll stop them, no questions asked.
If anyone claiming to be from 10xfilx calls asking for your password, OTP, or payment PIN — that's a scam. 10xfilx will never ask for your password or full PIN over the phone or via message. If you receive a suspicious call or message, report it to 10xfilx immediately via live chat.
You have full control over your data at 10xfilx. You can request to see what information we hold about you at any time. If anything in your profile is incorrect, you can have it updated. If you close your account, you can ask us to delete any data we no longer need. You can also opt out of promotional messages. For any of these requests, reach out via live chat or email — we typically resolve them within seven business days.
10xfilx never sells your data, never shares it with third parties for marketing purposes, and never uses it for anything beyond what's necessary without your consent. To learn more, Terms & Conditions Read.
You've read the 10xfilx Privacy Policy — now open your account with confidence and start playing with your welcome bonus.