10xfilx Terms & Conditions — A Complete Guide to Using the Platform

By using the 10xfilx website, you confirm that you have read, understood, and fully agree to abide by these Terms & Conditions. These terms constitute a legally binding agreement between 10xfilx and each member.

10xfilx reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

• This platform is intended for individuals aged 18 and above only.
• Each individual may register only one account.
• You must register using your real, accurate information — providing false or someone else's details is strictly prohibited.
• 10xfilx operates in Bangladeshi Taka (BDT).
• Any disputes will be resolved in accordance with the applicable laws of Bangladesh.

To open an account on 10xfilx, you will need an active mobile number or email address along with accurate personal details. All information provided at the time of registration must be truthful and correct.

• Each mobile number and email address may only be linked to one account.
• Large withdrawals are not possible until identity verification (KYC) is completed.
• Your account password and login credentials must not be shared with anyone.
• Transferring or selling your account to another person is strictly prohibited.
• Operating an account on behalf of or in the name of another person is strictly prohibited.
• If a single person creates multiple accounts, all accounts will be closed and the balances may be forfeited.

The KYC process requires you to upload a photo of your national ID or passport. This information is used solely for identity verification and is never shared with third parties.

10xfilx supports Bangladesh's most popular mobile banking methods. All deposits must come from a payment source registered under the same name as your account.

• The minimum deposit amount is ৳50.
• Deposits are typically credited to your balance within 5–15 minutes.
• Depositing through a third party or using a payment account that is not in your own name is strictly prohibited.
• Keep your transaction ID — you will need it if any issue arises.
• Attempting to deposit using duplicate transaction IDs will result in account suspension.

To make a withdrawal, your account must have a sufficient balance and KYC verification must be completed. Withdrawals can only be made to your own payment account.

• The minimum withdrawal amount is ৳500.
• Processing is typically completed within 1–6 hours.
• Wagering requirements must be met before withdrawing from a bonus balance.
• Once a withdrawal request has been submitted, it cannot be cancelled.
• If fraud is suspected, 10xfilx may suspend a withdrawal and conduct an investigation.
• Withdrawals are prioritized and processed faster for VIP members.

All bet and game outcomes on 10xfilx are determined by RNG (Random Number Generator) technology, which is regularly audited by independent third parties to ensure every result is completely random and fair.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If your internet connection drops during a game, the result will be determined based on the server's records.
• If a match is cancelled in Sports Betting, the stake will be refunded.
• Any winnings obtained through a violation of game rules will be considered void.
• If a technical error results in an abnormal win, 10xfilx reserves the right to review that outcome.

Odds change rapidly in live betting. A bet is only counted at the odds confirmed at the time of placement — if the odds change before confirmation, the updated odds will apply.

10xfilx offers a variety of bonuses and promotions. Each bonus comes with its own terms — including wagering requirements, eligible games, and expiry period.

• Bonus balance cannot be withdrawn directly — wagering requirements must be met first.
• A new bonus cannot be claimed while an existing bonus is still active.
• The welcome bonus is available once only, on your first deposit.
• Voucher codes cannot be used after they have expired.
• Bonus abuse or attempting to claim bonuses across multiple accounts is strictly prohibited.
• 10xfilx reserves the right to modify or cancel any bonus offer without prior notice.

The following activities are strictly prohibited to protect the integrity of 10xfilx and ensure a fair experience for all members. Any violation will result in immediate account closure.

• Creating multiple accounts to claim bonuses or gain unfair advantages.
• Exploiting technical errors or software bugs to gain an unfair advantage.
• Placing bets using automated bots or scripts.
• Using the platform for money laundering or illegal transactions.
• Abusing or threatening other members or staff.
• Betting using insider information related to match-fixing or pre-arranged sports results.
• Using someone else's payment account without their permission.

10xfilx places responsible gaming at the top of its priorities. We want every member to enjoy gaming as entertainment — not as a source of addiction or financial harm.

• Each member can set their own deposit limits at any time.
• Betting limits, session time limits, and self-exclusion can be activated at any time.
• Users under 18 years of age are not permitted to open an account.
• 10xfilx provides free support for members affected by problem gambling.

To use Responsible Gaming tools or take a break, go directly to Responsible Gaming Visit the page or contact support.

Members may close their account at any time. In addition, 10xfilx may suspend or close an account under the following circumstances.

• Violation of the terms and conditions.
• If fraud or money laundering is suspected.
• If false information is detected during KYC verification.
• If evidence of operating multiple accounts is found.
• If the member requests self-exclusion.

If an account is closed for standard reasons, any eligible balance (excluding bonuses) will be returned. However, if the closure is due to a breach of terms, the balance may be forfeited.

10xfilx reserves the right to update these terms at any time. Members will be notified of significant changes via email or SMS. The latest version of the terms will always be available on this page.

For any questions or feedback regarding the terms, reach out to the 10xfilx Help Center — the support team is ready to answer all your questions in Bengali.